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Terms and conditions

Payments, Shipping, and Returns

On this page, you will find all the information related to payment and the types of shipping methods that you can choose for your purchase. You can also find out how to return a product purchased on


PayPal is an internationally recognized company that offers a valid solution for online payments. It is used every day by individuals and businesses around the world.

When you pay with PayPal (creating an account is free of charge), your financial information is never shared with the seller. Once  the payment is made, you will receive a transaction receipt via email.

With PayPal transactions are secure, and you can make purchases all over the world for free using both credit cards (Visa, Visa Electron, MasterCard) and prepaid cards (such as Postepay).

By selecting this payment method, you will be directed to the PayPal web page where you will proceed with making the payment. You can use PayPal even without creating an account. You can pay each time by entering your data and those of your credit card.

Even if you have indicated a mailing address in your PayPal account, the shipment will take place to the delivery address you have indicated in your registration at



The table shows the costs and timing for shipments to Italy.

Currently, the courier we use for our shipments is BRT.

Shipping to Italy

Shipping FREE


Shipping to other European countries

Shipping costs € 9,90


Additional Services: Appointments are available with BRT Courier at the additional cost of € 2.00

Delivery time is 1 to 3 working days for shipping to Italy; 4 to 7 working days for shipping to other European countries.


Guarantees and withdrawal

Purchases made on of 4you Design Srl, are regulated by Italian law for mail orders.

The cost of shipping is not refunded. We only refund the price paid for the returned products.

If you have made a mistake in your purchase, you have purchased an unwanted item, or you are not satisfied with your order, you have 15 working days from the date of delivery to return the product(s) and be eligible for our reimbursement options. We will accept all returned items, provided that they are in like-new conditions.



4you Design Srl reserves the right not to grant free returns in case of an abuse of the return policy (i.e., when exceeding 20% of the goods purchased in the last 12 months). In that case, the return shall be made at your own expense.

Damaged or non-conforming products: if you received damaged or non-conforming goods, you shall notify us within 5 working days at

How to request a return?

To exercise the right of withdrawal and return one or more items you need to send an e-mail to

4you Design Srl will organize the collection of damaged or non-compliant goods by express courier at the indicated mailing address. Collection costs are borne by 4you Design srl.

How to prepare the package for return?

You may use the same box in which you received the goods or any box suitable for the size of the product(s) to be returned.

If the product is fragile and is likely to be damaged while in transit, you may include newspaper or other material in the package.

Remember to include a copy of the invoice you received with your order in your package.
Seal the box so that the courier receives a package suitable for transport.

How does the refund work?

It may take up to 10 working days from the receipt of the returned goods for the refund to appear in your card statement.

The methods of reimbursement are as follows:

If the order has been paid with Paypal, you can request the crediting of the amount on your Paypal account;

General Terms and Conditions of Use and Sale

Edited by:


Administrative office: viale Industria, 11 -20010 Boffalora Sopra Ticino (MI) Registered office: corso Magenta, 28 20025 Legnano (MI)

Share Capital Euro € 15.000,00 i.v. - REA Number MI - 2601579

*Fiscal code/VAT code 11421780963 *

General Terms and Conditions of Use

This section contains the general terms of the services offered by 4you Design Srl. These conditions are to be considered valid until a new version is published on our website. Browsing the site and/or purchasing products implies acceptance of the terms and conditions that are included in our   Privacy Policy and Cookie Policy reported below.

General Terms and Conditions of Sale

Subject Matter of a Contract Definition

The contract concluded between 4you Design Srl and the customer falls within the category of “distance contracts” as per Articles 51 et seq. of Legislative Decree no. 206/2005 (Consumer Code), as amended by Legislative Decree no. 21/2014, implementing Directive 2011/83/EU.

A “distance contract” is defined as any contract concluded between the supplier and the consumer under an organized scheme of sale or provision of services at a distance that does not provide for the physical presence of the supplier and the consumer, through the exclusive use of one or more means of communication s (e.g. telephone, fax, web, etc..) until the conclusion of the contract        (itself carried out at a distance).

The contract, which has as its object the sale of goods and services is concluded with the acceptance, even partial, by 4you Design Srl of a purchase proposal   issued by the customer, via the internet, on the website Acceptance is considered tacit unless specific communications are made to the customer/user.

By placing an order, which must be complete in all its parts, the Customer      declares:

•             to be a consumer in accordance with the provisions of Article 3, paragraph 1(a) of the Consumer Code;

•             to be of legal age;

•             that the data provided for the execution of the contract are correct and truthful;

•             that he/she has read and fully accepted the General Conditions of Sale indicated in this document.


All the prices of the products in the catalogue on the website  are expressed in EURO and are inclusive of VAT. They do not include, however, any taxes, duties, and fees applicable to the purchaser’s country of destination when these are different from Italy (exception is made for the municipalities of Livigno and Campione d'Italia, where extra fees are borne entirely by the customer).

4you Design Srl reserves the right to change the price of the products, at any time, without prior notice, it being understood that the price charged to the user will be the one indicated on the website at the time the order is made and that any variations following the order will not be considered, except for increases imposed by law in relation to taxes, duties and/or events beyond the control of 4you Design Srl.

If due to misunderstandings or other inconveniences, the price of a product indicated on the  site should be lower than the pre-defined selling price, the user will be contacted to verify whether he/she wants to proceed with the purchase of the product at the correct price. Otherwise, the order cannot be accepted.


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